Flexible and Fast Phone System
Business today requires the ability to stay connected from anywhere. INNOVEX VoIP provides the convenience of being able to make and receive calls from any location using the same phone number on your desk phone, computer, or by using our app on your mobile device. This eliminates the need for additional hardware for your remote workforce. Our local support team is here to walk you through and deliver the solution that fits your business.
Save over 30% compared to your traditional landline system. Call our local team today
(401) 232-7000
Click to see plans
Stay connected from anywhere - place and receive calls in the office, at home or on the go.
Seamlessly connect your office phone at home.
Download our mobile app for iOS & Android.
Web phone available for all internet browsers.
INNOVEX VoIP Features:
Network Reliability:
Network reliability is critical to your business operations, INNOVEX VoIP provides your organization with 99.99% uptime with our four redundant US data centers.
Simplified, Local Support:
Eliminate long wait times and transfers between multiple departments when you need to communicate with us. INNOVEX is a local company ready and able to assist.
Value Based Pricing:
Our clients save an average of 30% compared to traditional landline systems while enjoying robust systems offering over 70 unique features.
Impress your Clients:
Digital Receptionist provides immediately answered phones 24/7, intelligent routing directs callers to the correct person whether in the office, at home or on the road.
All the features. Without the hassle.
Starter
- Call Quality Monitoring
- Call Recording (Always & On Demand)
- Detailed Call Reports
- Hot Desking
- Join Call / Barge In
- Mobile APP/Soft Phone
- Music on Hold
- Us and Canada Calling
- Voicemail to Email
- Whisper / Coaching
- Plus over 60 more features
Standard
- Auto Attendants
- Call Queues
- Call Quality Monitoring
- Call Recording (Always & On Demand)
- Detailed Call Reports
- Hot Desking
- Join Call / Barge In
- Mobile APP/Soft Phone
- Music on Hold
- Us and Canada Calling
- Voicemail to Email
- Whisper / Coaching
- Plus over 60 more features
Call Center
- Auto Attendants
- Call Queues
- Call Center Queue/Agent Statistics
- Call Center Real Time Monitoring
- Call Quality Monitoring
- Call Recording (Always & On Demand)
- Detailed Call Reports
- Hot Desking
- Join Call / Barge In
- Mobile APP/Soft Phone
- Music on Hold
- Us and Canada Calling
- Voicemail to Email
- Whisper / Coaching
- Plus over 60 more features
Contact us for special discounts and contract buyouts available
*Pricing does not include installation, taxes, and fees. Pricing is based on an annual contract.
**Standard Plan can not be combined with Starter Plan
Additional Features Include:
- Account Codes
- Admin Portal
- Agent Login / Logout
- Agent Presence
- Anonymous Call Rejection
- API Access
- Attendant Console / Presence Panel
- Browser-based Call Control
- Busy Lamp Field
- Call Forwarding
- Call Logging
- Call Park
- Call Pickup (User or Department)
- Call Quality Reporting
- Call Screening
- Call Transfer
- Call Waiting
- Caller ID
- Caller ID Blocking
- Caller ID Name (CNAM)
- Caller ID Prefix
- Chat
- Contact Directory – Personal & Shared
- Departments
- Dial by Name Directory
- Dial Permissions (Local, Extension Only, 911 Only, International)
- Directory Assistance
- Disaster Recovery Call Forwarding
- Do Not Disturb (DND)
- E-911 / Emergency Assistance
- Find Me / Follow Me
- Fraud Monitoring and Alerting
- HIPAA Compliance
- Intercom
- Lifetime Software Upgrades
- Line Position Announcements
- Linear Cascade Distribution
- Missed Call Emails
- Monitor / Listen In
- Multiple Phones Per User
- Multiple Time Zones Supported
- Multisite Support
- Never Busy / Unlimited Inbound Calls
- Paging
- Phone Number Porting
- QOS scores for each leg
- Queue Call Back
- Remote Phone Reboot
- Ring Delay
- Ring Group / Hunt Group
- Seven Digit Dialing
- Simultaneous Ring
- Time Frames (Date, Time, Day of Week) – Company & Personal
- Unlimited Calling to US or Canada
- US or Canadian Numbers
- User Portal
- User Recycling / Reset
- Virtual Extensions
- Visual Button Builder (SNAPbuilder)
- Visual Directory Designer
- Voicemail Box Full Emails
- Voicemail Copying
- Voicemail Operator Breakout
- Voicemail Sorting
- Voicemail to Email
- Web Phone (WebRTC)
Want INNOVEX VoIP? It's a simple process.
Evaluation:
First, contact a sales specialist. Then, our experienced consultants will meet either onsite or virtually with the key stakeholders to assess the current environment, identify existing issues or areas for improvement and provide consultation on new technologies that provide benefits to your organization.
Provide Solution:
Our assessment will be documented, and a solution will be developed and presented outlining our recommendations and ideas to increase efficiency & productivity while reducing expenses when possible.
Order:
Once we have discussed any questions or changes and agree upon the final solution, we will prepare the order and submit for your approval. Upon completion, the next steps for system configuration, installation and training will be scheduled.
Install & Training:
When our scheduled installation day arrives, we will provide onsite technicians and support as needed to ensure a seamless transition. During the installation training will be provided to the end users as well as documentation and web content for future reference.
Need to purchase phones? We can help!
Yealink SIP-T42S
Business IP Phone
Yealink SIP-T46S
Business IP Phone
Yealink SIP-T48S
Business IP Phone
Frequently Asked Questions:
INNOVEX is the trusted single source for all your business technology needs. We are a 60-year-old local company providing you with personalized service, support and consultation.
Unlike on-premises phone systems, cloud-based VoIP systems are never out of date. As new features and upgrades are released, your phone systems are updated automatically. Your sytem can also be easily managed from your web browser or mobile app.
Not with INNOVEX VoIP! Your sytem can be easily managed from your web browser or mobile app, while our intuitive VoIP desk phones feature large displays and easy menus. During implementation, onsite INNOVEX technicians will provide end-user training as well as reference documentation. Additional support is only a click or call away.
Our clients save an average of 20-30% compared to traditional landline systems.
Absolutely! We have a thorough porting process that transfers each of your numbers.
Our system monitors the status of the phones with every phone call. If your internet goes down you still can place and receive calls on our mobile or web apps. Additionally, we can route calls to another location if needed. Your customers will never know the difference.
Call quality over the public internet has several variables in play. We do everything possible to protect that quality. Our system is hosted in four specialized datacenters that also house 100% of the tier 1 and 90% of the tier 2 Telcom Providers in the US. This means that calls from our network to your network are handed off within the same building. Not having to jump through multiple networks ensures the lowest latency and best possible call quality.
We can setup your new system as quickly as the next day. Install the new hardware within days of delivery. The porting process takes 2-3 weeks from submission of all the documents, incomplete information and pending orders can delay this process.
INNOVEX provides professional installation and training. Our team members will install your new phones, remove your old ones, and train your staff, answering any questions you may have.
Once you have accepted our quote you will be contacted by an INNOVEX VoIP implementation specialists. They will gather all the required documents, answer any questions, and obtain the information needed to provision your new system.
Those who have ordered hardware, or any one-time services will be charged upon order acceptance. All other recurring services will begin charges upon activation of service which will be advised via email. Activation of service occurs either when you receive temporary phone numbers for forwarding from your previous carrier, or upon porting your first number to our service.
Apart from VoIP for businesses, INNOVEX specializes in MFP’s & Printers and IT Solutions. Contact us today for a no cost consultation, or to learn about our multiple-service discounts.